Internet and Telephone IVR Bill Payment System
Please Read This Disclaimer!
All payments received through our Internet and IVR (toll-free telephone) payment system will be posted the following business day. A confirmation number will appear on your screen once the payment has been processed. Payments will not be processed if you do not click the accept check box and button. If you do not receive a confirmation number, please contact us prior to attempting to make another payment. Please note that some banks will hold funds for a period up to 10 days if you attempt to make duplicate payments. Rockwood Electric Utility reserves the right to discontinue this service to anyone who does not follow the terms and conditions of this website or attempts to make a payment with a check and the check is returned due to insufficient funds. You will be charged a convenience fee for using this system. By utilizing our Internet/IVR bill payment system, you agree to the terms and conditions of this website and this disclaimer.
Internet/IVR-initiated payments are not processed on the following holidays: New Year's Day,
Good Friday,
Memorial Day, Independence Day,
Labor Day,
Veterans’ Day,
Thanksgiving Day,
Day after Thanksgiving Day,
Christmas Eve and
Christmas Day.
Should you experience any problem with our online payment system, please contact us at 865-354-0514. |
